A video file must consist of one MP4 file, which may contain:
In general, we can handle almost any type of mp4 video file, but for an optimal result we advise you to try to match your default specifications as close as possible. When deviating from this format, cross-platform compatibility is not guaranteed.
Video container | MP4 |
Video codec | H.264 (the output format will be H.264 for maximum device compatibility). ☞ Sample Aspect Ratio (SAR) 1:1 is required (i.e. square pixel). ☞ HDR currently not supported, export your file with Rec.709 profile. |
Video minimum bitrate (kbps) | 6000 (for HD), 20000 (for 4K). |
Video frame rate | 25 fps (fixed frame rate required) |
Video width (pixels) | 1920 (for HD) or 3840 (for 4K) |
Video height pixels) | 1080 (for HD) or 2160 (for 4K) |
Audio codec | AACAudio |
Audio minimum bitrate (kbps) | 128 (consider 384 for 5.1 surround profiles) |
Audio channels | 2 (6 when 5.1 audio is desired, please indicate this to the team before uploading) |
Multi-audio tracks considerations | The metadata attribute "language" must be properly filled with a 3-character language code (ISO 639.2), e.g. “eng”, “nld”. |
The metadata attribute "title" must be properly field with the language name (e.g. "Nederlands", "Français") | |
The order of the audio tracks must reflect the intended order with the intended default language first: e.g. track[0] is original English, track[1] is dubbed French. | |
Filename considerations | Though all ascii characters are supported in filenames, it is highly recommended to not use spaces and only use alphanumeric characters combined with dots, hyphens and/or underscores, i.e.: [A-Za-z0-9\-_\.]+ |
The preferred subtitle file is a WebVTT file, since this is the official standard we support. Make sure the subtitles files match the specifications in the table below.
(However, it is possible to upload an SRT file. If you upload SRT, AudiencePlayer will automatically attempt to convert your file to WebVTT.)
Type | WebVTT (.vtt), with character encoding UTF-8. |
Filename format | Filename must be identical (including lower/uppercase) to the related video asset, with the following notes:
Example:
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Subtitle syntax considerations | The videos and subtitles will be delivered to a wide variety of devices, some of which are more or less flexible when it comes to their interpretation of WebVTT syntax.
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